Outcomes based commissioning 


NHS Croydon Clinical Commissioning Group (CCG) and Croydon Council are working together to deliver a new approach to commissioning services for people over 65.

Known as Outcomes Based Commissioning (OBC), this is an exciting and innovative approach that promotes the integration of health and social care services in order to transform the way services are provided for older people in Croydon.

Our aim is to transform the way services are provided by putting what matters most to older people and their families at the heart of everything we do. We want to deliver services that meet the patients' needs with greater emphasis on prevention and by working together improving the quality of care provided to older people.

People have already told us that it is important to:

·         Stay Healthy, active and independent for as long as possible

·         Get more care and support tailored to their individual needs

·         Get access to the best quality care so they can live how they choose

·         Have support from professionals with specialist knowledge 

·         Be supported to manage long term conditions


Read a leaflet about this programme here: Outcomes Based Commissioning leaflet 2015.pdf

Read more about our plans for older people's services here.

Involving Croydon residents

We have spoken to hundreds of Croydon residents at events, in focus groups and in 1:1 discussions to make sure people are involved in the next stage of development of these services. The views of Croydon residents continue to be central to shaping the Outcomes Based Commissioning programme.

You can read updates on our engagement activity below. We will shortly publish a full report of our engagement activity. 

 Appendix A Croydon OBC Overview of Engagement.pdf

Appendix B Presentation of Face-to-face engagement.pdf

Appendix D Report of OBC Event 19.10.15.pdf

Appendix E Presentation of Survey Feedback.pdf

Tell us what you think

If you have any queries please contact Ros Spinks at ros.spinks@croydonccg.nhs.uk or by calling 0203 668 1384 .

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