Involved patients, excellent care - Patient Participation Awareness Week – June 2015
Patient Participation Awareness Week aims (1 June - 6 June 2015) to highlight the importance of patient participation to achieve high quality care for all patients.
Many GP practices in Croydon have a patient participation group that meets, or a virtual group who communicate by email. Patient Participation Groups ensure that patients' perspective is at the heart of local services. By joining your practice's group you can work with your surgery to provide practical support, improve communication between the practice and its patients and help patients to take more responsibility for their health.
Think about the last appointment you had with a GP or nurse at your local surgery. What about the last time you had to organise a repeat prescription or attend a clinic? Did you ever think about what could have made the experience easier for you, or how it could run more efficiently? If so, joining a PPG will allow you to share your views and make a difference!
If your GP practice doesn't have a PPG then why not ask if they would consider setting one up?
Dr Agnelo Fernandes, local GP and Assistant Clinical Chair of NHS Croydon CCG said: "Patients in Croydon have important views and ideas about how we can improve services. Joining a group means you can let your practice know about issues that affect patient care and this helps us address concerns and improve the quality of care patients receive."
He added: "NHS Croydon CCG is a strong supporter of the work Patient Participation Groups do. I would encourage everyone who has something to say about their local NHS to attend their local PPG. If their practice doesn't have a group then ask them if they would consider setting one up."
For more information about your PPG ask at reception of your GP surgery. You can also email email@example.com to find out more.
So why not give it a go? If we all get involved and share our experiences we can transform our NHS for the better.
To find out more visit the N.A.P.P. website at http://www.napp.org.uk where you can find out more about Patient Participation.