​Developing our health and care plan

The NHS, Council, voluntary sector and Healthwatch Croydon came together on Tuesday 20 November 2018 to look at what’s important for health and care in Croydon, what the challenges are and how if different organisations work more closely together we can make a difference. 

We held an event which brought together health and care frontline staff, local people, invited through on-street recruitment, and representatives from lots of different community organisations to talk about the kinds of things which no single organisation can achieve alone – like encouraging people to have healthier lifestyles and addressing social isolation. During the event, we shared information about the services that are currently available, evidence we have about the population of Croydon and our work to date. Discussions centred on whether we are focusing on the right areas for Croydon, and how to make sure the action we take has maximum impact for local people. 

There was great energy and fresh ideas in the room. It was clear that people were passionate about health and care in our borough and wanted to support us. 

You can find out more information about the day from the links below:

We also created a video which summarises the day's activities and records feedback from those who were present on the day.  You can watch this at the link below:


Following further engagement with partners and the community, full and summary discussion documents were created.  You can read these at the links below:

We also showed a film about the impact a Personal Independence Coordinator made on a local resident's life.  You can watch this below.


We presented a report about the wider engagement undertaken to support development of Croydon's Health and Care Plan to the Governing Body on Tuesday 2 July 2019.  You can read about it here (from page 28)


In June 2019 Healthwatch held a meeting to gain feedback from the public on the Health and Care plan.  They opened the forum to discuss what the public thought about the plan to gain insight from the patient voice.

Below are the report and the associated press release