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Involved Patients, Excellent Care​​​

​Patient Participation Awareness Week: June 6 – 11 2016​

Monday, 6 June 2016 sees the start of this year’s Patient Participation Awareness week, supported by the National Association of Patient Participation.

Patient Participation Awareness week is an opportunity to celebrate the excellent work local Patient Participation Groups (PPGs) are doing across Croydon to support practices and patients.  It is also a chance to promote the benefits of patients becoming more active within their practices’ PPGs.

PPGs have an important role to play within the practice as they help shape local NHS services. All GP practices should have a PPG and all patients registered at the practice will automatically be members.

PPGs meet regularly, either virtually or face-to-face and work with GPs and practice staff to continuously improve services and facilities. PPGs also provide feedback to staff on how the practice is working from the patient's perspective, so improvements can be made.

During patient participation awareness week, PPGs across Croydon will be working hard running information stands and being available to talk to other patients and answer any questions they may have and to encourage them to become active within their practice PPG.

The PPG at Parchmore Medical Practice in Thornton Heath have organised drop-in sessions where patients can have their blood sugar and blood pressure checked throughout the week. Members of Parchmore PPG will also be available at the Age UK Croydon Healthier Lifestyle Hub, Scratchley Hall, 81 Brigstock Road on Friday 10 June between 11 and 1pm to talk more about their work.

Dr Agnelo Fernandes, local GP and assistant clinical chair at NHS Croydon Clinical Commissioning Group (CCG) said: “Croydon CCG is supporting Patient Participation Awareness week. We know that PPGs have a wealth of knowledge and experience of local health services and are a vital link in gathering patient feedback which we take into account when planning and commissioning (buying) local health services.

“We would like to encourage people to find out more about getting involved with their practice's patient participation group. And to talk to a member of staff for further details and the meeting dates.”

Some of the other events which took place during the week include:

Members of the Old Coulsdon Medical Practice PPG worked with the local library to make sure that there was information available about their PPGs and PPG members were available in the practice to talk to patients about getting involved with the work of the PPG.

Mersham Road Medical Practice organised two evening talks for patient's one on Dementia/Alzheimer disease with the other on sleep deprivation by invited speakers. These were held in a nearby church hall so that they were accessible to the local community for the presentations. 

East Croydon Medical Centre took advantage of new technology to text out to patients highlighting the PPG and encouraging people to find out more about getting involved.

Anne Milstead, who co-ordinates the Croydon PPG Network said, "I want to thank everyone involved for all their hard work during the PPG Awareness week. This is the best week we have had so far". 

NHS Croydon CCG were proud to support PPG Awareness week and would like to thank all the PPG members for what they have achieved not just during PPG awareness week but week in, week out to support Croydon GP practices, patients and healthcare users.